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XuanFeng Accelerator FAQ

Step-by-step answers to common questions

How do I download and install XuanFeng Accelerator?
  1. Step 1: Open the official site and click "Free Download".
  2. Step 2: Choose your platform (Windows/macOS/Android/iOS/Linux).
  3. Step 3: Download the installer package.
  4. Step 4: Run the installer and follow the wizard.
  5. Step 5: Register or log in, or use guest mode.
  6. Step 6: Click "Connect" and wait for "Connected" status.
What should I do if the connection fails?
  1. Step 1: Check your local network connectivity first.
  2. Step 2: Switch to a different or lower-latency node.
  3. Step 3: Update the client to the latest version.
  4. Step 4: Restart the client and router.
  5. Step 5: Whitelist the app in your firewall/antivirus.
  6. Step 6: Contact support with the error code for help.
How do I choose the best node?
  1. Step 1: Sort nodes by latency ascending.
  2. Step 2: Prefer nodes under 20ms for the best experience.
  3. Step 3: Pick region by purpose (gaming vs streaming).
  4. Step 4: Enable smart routing for auto selection.
  5. Step 5: Avoid congested nodes during peak hours.
  6. Step 6: Favorite your common nodes for one-click access.
Which platforms are supported?
  1. Step 1: Windows desktop (Win 10/11 and some Win 7).
  2. Step 2: macOS 11 and above.
  3. Step 3: Android 8.0 and above.
  4. Step 4: iOS 13 and above.
  5. Step 5: Linux command-line for major distros.
  6. Step 6: One account syncs across five devices simultaneously.
What is the difference between free and paid?
  1. Step 1: Free tier is forever free for basic acceleration.
  2. Step 2: Free tier limits speed and node access.
  3. Step 3: Paid unlocks unlimited speed and all 800+ nodes.
  4. Step 4: Paid supports multi-device simultaneous use.
  5. Step 5: Paid gets priority support.
  6. Step 6: Try free first, then upgrade when needed.
How is privacy protected?
  1. Step 1: All traffic is AES-256-GCM encrypted.
  2. Step 2: Strict no-logs policy, no browsing history recorded.
  3. Step 3: Connection data stays only on your device.
  4. Step 4: WireGuard support for speed and security.
  5. Step 5: Third-party no-logs audit for transparency.
  6. Step 6: Kill switch prevents leaks on disconnection.

Still Have Questions?

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